Customer billing & rates

Rates & Regulations

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Understanding electricity costs

Depending on where you live, you are either a customer of Naka Power (Yellowknife) or Naka Power (NWT), both of which are separate companies with separate regulations.

Both companies are regulated by the Northwest Territories Public Utilities Board, in accordance with the Public Utilities Act. The NWT Public Utilities Board (PUB) is an independent, quasi-judicial agency of the Government of the Northwest Territories.

Learn more about the organization.

  • Yellowknife

    Naka Power (Yellowknife)

    We serve customers who have home or businesses within the City of Yellowknife and N'dilo.

     

    Terms and Conditions

    We conduct our business in compliance with the following Terms and Conditions. The Terms and Conditions of Service and any subsequent amendments come into force on the date approved by the Board and supersede any previous Terms and Conditions of the Company.

     

    Rates

    Power rates in Yellowknife are outlined in the following Rate Schedule and organized by customer type.

    • Purchase Power Cost Adjustment Rider F has changed from  $0.0779/kWh to $0.1217/kWh as approved by the Board. 
    • View our Rate Schedule
    • View Rider F notice (effective June 1, 2024)

     

    Historical Rates

    January 2018, July 2018, January 2019, June 2019, June 2022, June 2023, January 2024

  • Hay River

    Naka Power (NWT)

    We serve customers who have homes or businesses in Hay River, Sambaa K’e, Kakisa, Dory Point, Fort Providence, Wekweeti, Enterprise and Katl'odeeche First Nation.

     

    Terms and Conditions

    We conduct our business in compliance with the following Terms and Conditions. The Terms and Conditions of Service and any subsequent amendments come into force on the date approved by the Board and supersede any previous Terms and Conditions of the Company.

     

    Rates

    Power rates are outlined in the following Rate Schedule and organized by customer type.

    Northland (NWT) will be implementing the following change effective July 1, 2024:

    • Rider R has changed as per Board Decision 16-2024
      • Hydro: 2.4% to 7.1%
      • Thermal: 4.6% to 2.0%
    • Rider E has been added as per Board Decision 16-2024
      • Hydro: 3.9%
      • Thermal: -1.3%

     

    Historical Rates

    January 2018, July 2018, January 2019, June 2019, May 2020, February 2021, May 2022, November 2022, June 2023, January 2024