Outages & Emergencies

Planned Outages

Be prepared for a planned outage

Naka Power provides safe and reliable power to our customers. Throughout the year, we plan outages so crews can safely maintain, repair or improve our power distribution system. These planned outages allow us to strengthen our grid, modernize our infrastructure and restore power faster when unplanned outages do occur.

We understand these outages can be inconvenient, so we inform customers in advance of any planned outages to minimize the impact. 

Check this page for occasional updates or follow us on Facebook and X to stay up to date on our planned outages. If you have any specific questions or concerns, contact us.

Know what you need

We encourage everyone to be self-sufficient for 72 hours. The Government of Canada's Get Prepared website has information on how you can stay ready for an outage, and what to keep handy in case you lose power for an extended period of time. 

Upcoming outages

Customers on Coronation Drive, please be advised your power will be off Thursday, May 16 from 6:00 a.m. - 7:30 a.m. to allow our crew to safely undertake work on the powerline. 

Customers located in Wekweètì, please note that your power will be off on Tuesday, May 30 from 4:00 a.m. to 8:00 a.m. to allow our crews to safely complete repairs and upgrades.

Preparing for Outages

What to do before a planned outage

  • Follow Naka Power on Facebook and/or X to be notified. We aim to notify customers three days in advance of any planned outages and post the information on our social media channels. Time permitting, our friendly team members may also hang outage details on doors for small outages. For larger planned outages, we advertise on the radio.

What to do during a planned outage

  • Check Facebook and X for any updates. If you don’t think an outage is planned, please call and report it to our team. 
  • During an outage, you may be left without heat/air conditioning, lighting, hot water and use of electronic devices and appliances. Check our Outage Tips for information about preparing for and managing safely during an outage. 

What to do after a planned outage

Once the power turns back on:

  • Check to ensure your water circulation pump is working, if applicable.
  • Plug in or turn on any appliances or electronics you disconnected prior to the outage.
  • Check larger appliances like furnaces or fridges to ensure they are working.
  • Reset digital clocks, alarm systems and other devices. 

Frequently Asked Questions

Don't get left in the dark!

Follow along on Facebook and X (Twitter) to connect with us or to get updates on outages and other related information.