2026-28 GRA Overview
For more than 70 years, Naka Power Utilities (NWT) has been part of everyday life in the Northwest Territories—helping keep homes warm, businesses running, and communities connected. As Canada’s first Indigenous-owned electricity utility, in partnership with Denendeh Investments Incorporated for nearly 40 years, we take that responsibility seriously.
Today, the way we deliver electricity is changing—and so are the costs behind it.
In the North, providing power is more complex than in most places. Many communities are remote and operate on small, isolated systems, which makes it more expensive to generate and deliver electricity. At the same time, the cost of fuel, equipment, and materials has increased, and we continue to invest in maintaining and upgrading critical infrastructure to keep the system safe and reliable.
We are also planning for the future to support system upgrades and long-term projects that will help strengthen reliability, reduce diesel reliance over time, and ensure communities have the power they need for years to come.
At the same time, we know that any impact on customer bills matters. That’s why we are continually looking for cost efficiencies in everything we do to find smarter ways to operate, carefully managing spending, and prioritizing investments so we can keep costs as low as possible while still delivering safe and reliable service.
The GRA is part of a transparent process that ensures the rates customers pay reflect the actual cost of providing electricity and are reviewed by the NWT Utility Board to ensure they are fair and reasonable.
This work also supports something bigger. We are committed to a better energy future for the Northwest Territories—one where electricity systems are strong, communities are supported, and customers across the territory have fair and equitable rates, regardless of where they live or who provides their service.
In the end, this is about balance: continuing to deliver the reliable service you depend on today, while making thoughtful investments to build a stronger, more sustainable energy future for tomorrow.
What You Need to Know
Naka Power Utilities (NWT) Ltd. (Naka) has submitted a General Rate Application (GRA) to the Northwest Territories Public Utilities Board (PUB) for 2026–2028.
A GRA is a regulatory process used to review electricity costs and determine whether changes to rates are required to ensure safe, reliable service.
Why Rates are Being Reviewed
On January 1, 2026, three utilities—Naka Utilities (NWT) Ltd., Naka Power Utilities (NWT) Ltd., and Naka Power Utilities (Yellowknife) Ltd.—were combined into one company: Naka Power Utilities (NWT) Ltd.
Following this amalgamation and changing operating conditions, Naka filed its GRA on April 30, 2026, to reflect updated costs for operating and maintaining the electricity system.
In its Application, Naka has requested approval of revenue requirements and corresponding rate increases by zone for the 2026, 2027 and 2028 Test Years relative to the 2025 Board-approved revenue requirements. The requested rate increases, as well as bill impacts effective July 1, 2026, before and after government subsidies are shown below in tables 1-3 and 4, respectively.
Tables 1-3: Naka Power Utilities (NWT) Ltd.
Rate Increases by Zone ($000)
-
Snare Zone
2026 2027 2028 Revenue at Existing Rates 58,556
59,067
59,338
Resulting Revenue Deficiency/(Surplus) 1,183
1,523
1,647
Cumulative Rate Increase % 2.0%
2.6%
2.8%
Year-over-Year Rate Increase % 2.0%
0.6%
0.2%
-
Taltson Zone
2026 2027 2028 Revenue at Existing Rates 1,089
1,092
1,094
Resulting Revenue Deficiency/(Surplus) 450
405
389
Cumulative Rate Increase % 41.3%
37.1%
35.5%
Year-over-Year Rate Increase % 41.3%
(4.2%)
(1.6%)
-
Thermal Zone
2026 2027 2028 Revenue at Existing Rates 4,049
4,055
4,086
Resulting Revenue Deficiency/(Surplus) 270
332
362
Cumulative Rate Increase % 6.7%
8.2%
8.8%
Year-over-Year Rate Increase % 6.7%
1.5%
0.6%
Table 4: Impact on Customers’ Bills by Rate Zone
Effective July 1, 2026
| Rate Class | Snare Zone ($) | Snare Zone (%) | Taltson Zone ($) | Taltson Zone (%) | Thermal Zone ($) | Thermal Zone (%) |
Residential |
||||||
|
Non-Government |
$5.26 |
+2.2% |
$8.98 |
+3.8% |
$4.50 |
+2.0% |
|
Government |
$5.26 |
+2.2% |
$52.92 |
+15.5% |
$129.68 |
+23.3% |
General Service |
||||||
|
Non-Government |
$7.65 |
+2.1% |
$67.73 |
+15.0% |
$139.60 |
+18.5% |
|
Government |
$7.65 |
+2.1% |
$67.73 |
+15.0% |
$187.46 |
+23.6% |
Interim Rates (2026)
Naka has also requested interim rate changes effective July 1, 2026, based on forecast costs for 2026. These rates are subject to review and may be adjusted following the hearing.
What’s Driving the Changes
The main factors vary by region:
- Snare Zone: Costs are partly attributable to higher purchased power costs and the costs required to operate and maintain infrastructure.
- Taltson Zone: Investments in infrastructure, operation and maintenance costs and purchased power.
- Thermal Zone: Increases are mainly due to higher income tax, return and depreciation costs associated with capital.
Get Involved
Public participation is encouraged. Parties wishing to intervene are requested to register their intervention with the Board under Proceeding 2025-09 no later than June 3, 2026.
You Can:
- Register to be an intervenor
- Join the distribution list
- Submit written comments
- Present at the hearing
To participate, contact the Board Secretary, Doris Thomas, and describe how you would like to be involved.
Contact Information
Northwest Territories Public Utilities Board
Doris Thomas, Board Secretary
203 – 62 Woodland Drive
Hay River, NT X0E 1G1
Phone: (867) 874-3944
Fax: (867) 874-3639
Email: Doris_Thomas@gov.nt.ca
Activity & Important Dates
- Filing of the Application: April 30, 2026
- Publication of Notice of Proceedings: May 29 ,2026
- Registration by Interveners who wish to participate: June 3, 2026
- Naka Replies to Intervener Submissions: June 12, 2026
- Utility Board Decision on Interim Rates & Negotiated Settlement Process (NSP) Scope: June 17, 2026
- Placeholder for Hearing: September 2026
- Utility Board Decision on Negotiated Settlement Agreement (NSA): TBD