Naka Power Utilities (NWT) Amalgamation

We’re becoming one company to serve you better.

    • December 15, 2025

    Naka Power Utilities (NWT) Amalgamation: What You Need to Know


    Effective January 1, 2026, Naka Power Utilities (Yellowknife) and Naka Power Utilities (NWT) will be amalgamated under a single name: Naka Power Utilities (NWT). This change is part of our commitment to improving service, simplifying processes, and preparing for the future.

    Naka Power Utilities (NWT) is owned by partnership between Denendeh Investments Incorporated (DII) and ATCO Ltd. For nearly 40 years, Naka Power Utilities (NWT) has been part owned by DII, representing 27 Dene First Nations across the Northwest Territories. 
     

    Why We’re Making This Change

    Bringing these two companies together simply makes sense. By unifying operations, we create a more efficient system for processes, resources, and decision-making. This streamlined approach means faster coordination across the Northwest Territories, one clear point of contact for customers, and standardized procedures that ensure consistent, reliable service.
     

    What This Means for You

    We’re committed to making this transition seamless for you. Your account number will stay the same and your electricity service will continue without any interruptions. At this time, your rates will remain unchanged, and rates will be reviewed in future proceedings with the NWT Public Utility Board. 
     

    Customer Action Item

    For customers outside Yellowknife and N'Dilo who use online banking or have automatic payments, you will need update the payee information with your bank. To make sure your future payments go through smoothly, please take the following steps:

    1. Log in to your online banking.
    2. Go to your list of Payees.
    3. Delete the old payee named Naka Power Utilities (NWT).
    4. Search for the new payee with the same name: Naka Power Utilities (NWT).
    5. Add the new payee and re-enter your account number.

    If these steps aren’t completed, your payments will not be processed, which could lead to late fees — and we definitely want to help you avoid that.

     

    We also encourage customers to:
    ✔️ Sign up for My Account and make payments directly through our online system, or 
    ✔️ Contact our office at 867-873-4865 (Yellowknife) or 1-800-264-5313 (Outside Yellowknife) to set up pre‑authorized payments

     

    Frequently Asked Questions

    • 1. What is changing on January 1, 2026?

      Naka Power Utilities (Yellowknife) and Naka Power Utilities (NWT) will become one company under the name Naka Power Utilities (NWT). This change will streamline operations and improve service for customers across the Northwest Territories.

    • 2. Why is this amalgamation happening?

      Bringing these two companies together simply makes sense. By unifying operations, we create a more efficient system for processes, resources, and decision-making. 

    • 3. Will my electricity rates change?

      There are no changes to electricity rates planned as a result of the upcoming amalgamation. All changes to electricity rates go through review and approval by the NWT Public Utilities Board to ensure they are fair, reasonable, and set through a transparent process. 

    • 4. Will my service be interrupted?

      No. Your electricity service will continue as usual during and after the transition.

    • 5. Do I need to update my payment information?

      For customers outside Yellowknife and N'Dilo who use online banking or have automatic payments, you will need update the payee information with your bank. To make sure your future payments go through smoothly, please take the following steps:

      1. Log in to your online banking.
      2. Go to your list of Payees.
      3. Delete the old payee named Naka Power Utilities (NWT).
      4. Search for the new payee with the same name: Naka Power Utilities (NWT).
      5. Add the new payee and re-enter your account number.

       

    • 6. Will my account number change?

      No. Your account number will remain the same.

    • 7. How will billing change?

      You will receive bills from Naka Power Utilities (NWT). The billing system will be unified, making it easier to manage your account.

    • 8. Who do I contact if I have questions?

      You can contact us by phone at 867-873-4865 (Yellowknife) and 1-800-264-5313 (Outside Yellowknife) or by email at nakapowernwt@atco.ca.

    • 9. Who owns Naka Power Utilities (NWT)?

      Naka Power Utilities (NWT) is owned by partnership between Denendeh Investments Incorporated (DII) and ATCO Ltd. For nearly 40 years, Naka Power Utilities (NWT) has been part owned by DII, representing 27 Dene First Nations across the Northwest Territories.